FAQ
&
Commonly asked Questions
Q: How long will it take to receive my order?
A: Orders are typically processed and shipped within 2–3 business days. Shipping times may vary depending on your location, but most packages arrive within 5–7 business days once shipped.
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Q: Do you ship internationally?
A: At this time, FabriFactory ships within the U.S. only. We’re exploring international shipping options in the future!
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Q: Are the earrings hypoallergenic?
A: Our earrings are 3D-printed from high-quality PLA filament and attached to stainless steel posts. Each pair also comes with soft rubber backings for comfort and everyday wear. While stainless steel is generally hypoallergenic, sensitivity varies from person to person, so please consider this before ordering.
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Q: How should I care for my 3D-printed earrings?
A: Handle your earrings gently and store them in a cool, dry place. Avoid bending, dropping, or exposing them to heat or moisture for long periods.
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Q: Can I return or exchange my order?
A: We want you to love your earrings! If you experience an issue with your order, please contact us at Contact@FabriFactory.com within 14 days of delivery. For full details, see our Refund Policy
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Q: How often do you release new designs?
A: New designs are added about every two weeks, so check back often for the latest styles!
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Q: Why FabriFactory?
A: FabriFactory started with a single pair of earrings made for my wife, who is a teacher. She loved how the growing variety of designs let her match her earrings to her lesson plans and daily classroom themes. That spark turned into a brand built on playful, creative, and affordable 3D-printed jewelry. Our tagline, “Fabricated to Fit Your World,” sums it up — pieces made to stand out in everyday life.
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Q: Who designs the earrings?
A: FabriFactory partners with talented creators who design our products, while we handle the printing, finishing, and shipping. It’s a collaborative effort that lets us bring you fresh ideas on a regular basis. As it stands, we are currently partnered with Lofi Layers, and plan on partnering with other creators to increase variety as we grow!